Basic meathods for efficient management of a small company

10 04 2009

Sometimes it is a useful idea to go back to basics if you want to evaluate what you are doing or getting in your small business. Much time in a business is spend thinking about marketing, PR, sales and customer care matters, how to make them more effective for our customers and easier to use. But have you asked yourself recently why you need to worry about that?

In short, there are three reasons why you should be doing all of this:

• Acquisition of customers;
• Re-activation of existing but dormant buyers;
• Retaining existing and active customers.
If you remind yourself of these three reasons when you thing about any activity in your company.

Even a change in your payment terms should be considered with these three reasons in mind. How will it effect my customer acquisition, will it help to get some old customers to order a new product or service from me, is it likely to force some existing customers away?

Customer focus may very well be the single most important aspect to your success with your home business or your freelance work. Creating barriers is something you should only do towards your competition, never towards your customers or prospective customers.

Recently I ordered some business services and was very happy to have found a supplier. We had agreed prices, scope and timescale of the project. Later I received the contract by email and started reading it. Everything seemed to be as agreed, until I got to the payment terms. There I found an unusual insertion:

We will charge 2% extra for PayPal payments.

The motivation is quiet understandable, paypal will charge you 2% to process your inward payment. But should you really charge your client extra for this? I would think not, since this is a great business turn off. More business is lost through little charges here and there, it gives the feeling in the buyers mind of hidden charges. While at the same time the buyer will wonder why he/she should pay for the suppliers bank charges. This site Photo ID Cards is an excellent example of how a business should handle paypal transactions, it is well layed out and does not pass on fees to its customers.

I was also given options to send a cheque or pay by bacs transfer. This makes the whole situation even worse, since you would be inclined to send a cheque, which would take weeks to clear on the banking system – if this was an international transaction. You would certainly not use the bank transfer option since it would cost even more. The whole situation was no made easier by demanding pre payments.

For Photo ID Cards at competitive prices click link.

Want to find the answer for i need to make money question - read more here. It can help to get extra streams of profits for your business and survive during recession.



The Numerous Ways That A Loyalty Card Can Increase Your UK Company

9 04 2009

UK business proprietors can enhance trade and consumer loyalty through distributing a plastic loyalty card to their premier buyers. Inside this item, we will give you some pluses linked with the use of a customer loyalty program in nearly all types of industry.

Plastic Loyalty Card : Be Sure It Isn’t Hard to Recognize Your Better Consumers

With the quality of a magnetic stripe or an implanted microprocessor chip on plastic loyalty cards, merchants possess the unsurpassed prospect to discover, with accuracy, which items their shoppers are buying. Following are special techniques used by proprietors while utilizing customer loyalty cards to step up patronage and purchases.

Plastic Loyalty Card UK : Think About a Points Program for Committed Buyers

The points program is a favorite buyer commitment program. In this situation, a consumer can win points on items bought now which can later be used on purchases. For example, a supermarket chain might allow customers to accumulate points all during the year.Afterwards, at the holiday season, purchasers could use the points to purchase a turkey or a ham at a much lower cost. Another great way to use a points program is to employ it to stimulate sales during slow periods. For example, the same grocery chain might offer customers double points during the naturally slow sales period that follows a holiday. Even another well-liked selection to let faithful purchasers have is turning the points in for a plastic gift card to pass on to a buddy or family member.

Plastic Card UK : More Ways to Utilize a Loyalty Card

The next means through which a customer loyalty card can be implemented in a helpful way is to accumulate facts about patrons’ past purchases and buying habits. When a proprietor has information on the time a buyer will shop, their purchases and what they spend, then he can design his loyalty plan to recognize and reward the buyers that stay the longest and spend the most in his business. Loyalty card programs are fantastic means to motivate sales by presenting bonus points when customers’ buys top a exact total. Finally, a business can single out customers who hold loyalty cards for “members only” sales and promotions. An illustration is for a pet store to provide a free- of-charge bag of pet rations for patrons who had paid for a specific quantity of bags lately.

Having a small amount of resourceful ideas and skill, UK company proprietors who implement a plastic loyalty card program to award their premier patrons should anticipate enjoying the pleasures of higher sales and benevolence.



Get the Most from Your Real Estate Investing Business Cards

8 04 2009

If you’re in business, you need unique business cards. Just your picture will make people hang onto your card longer than a generic card. I recently saw a card where an investor copied part of a $20 on the back so when it was upside down it looked like it was a folded up $20. Refer to Business Cards for further information.

We use million dollar bill business cards. Some people have magnetic business cards, some fluorescent colors, but the point is to give them to everybody. Give them to waitresses, gas station attendants and their customers, everywhere you go. If you have magnetic business cards put them on vending machines, gas pumps, anything metal where there are lots of people. This is a great way to get them out in the public.

The million dollar bills are also good door openers. I once had a rental house and it was on a dead-end street with no traffic. I went to the corner house and knocked on the door. I told the lady I had a house down the street that I was looking to rent and I had nowhere to put a sign and if she would allow me to put one of my signs in her yard, I’d give her a million dollars. So I handed it to her, she looked at it, we had a good laugh and I put the sign in her yard.

Think about how you can take this one idea, use it and take it to the next level. How about when you meet a realtor and tell them that if they send you a good deal you’ll give them a million dollars? How about going to a restaurant and telling the waitress that you’re an investor and if they bring you a deal you’ll give them a million dollars? There’s really no limit to what you can do with this one idea to generate business, open doors and build instant rapport. How is that for a million dollar idea? Go to Business Cards for more information.

Magnetic Business Cards

How about getting some magnetic business cards? You can put them into a direct mail envelope when you are mailing and the recipient will put them on their refrigerator. You can also give them out and put them anywhere you would normally put a business card or flyer. Here is another unique idea to do with them. Since you will already have a sign on your vehicle saying that you buy houses how about putting about 10 of these magnetic cards on your vehicle so as someone sees your sign in a parking lot they can just come up to the vehicle and grab your card right then and there. This is an awesome idea and it works!

The BIG Business Card!

Here is an idea that I got from a friend who went into a realtor’s office with one of his bandit signs (because he was out of business cards) that says ‘I buy houses’. I just took the idea to the next level by actually having signs made that look like a business card. They’re 8×10 so they’ll fit into an envelope with a cover letter.

It says ‘I buy houses’ and it has my name and phone number listed. Every time you visit a Building Inspector, a Realtor, another Investor, a Property Management Company ask them to hang it on the wall. That way they’ll remember you and they’ll call you before they call anybody else. Plus, all of the other agents and employees in their office will see your hanging business card and you’ll get even more exposure! Visit Business Cards for further information.



Running a small enterprise and making sure services are at a reasonable cost

7 04 2009

It always amazes me to see how many businesses still charge by the hour - it is a business killer. How do you like it if someone comes to quote for a job and then tells you he/she is charging you by the hour. You will have all or at least a number of the following thoughts:

• How many hours will it take this person, can I afford this?

• I don’t know this person, I don’t know how good he/she is at what they do?

• Great, I am taking all the risk here, he or she can take as long as they desire and I’ll have to pay!

The truth is that charging by the hour is terribly customer unfriendly and is therefore very bad for your small business and start-up business, like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer- or Partnership business, like professional, contractors, freelancer, self-employed, sole-trader and virtual assistants.

By charging by the hour you are building so many barriers to doing business that your chances of securing the order is very small, if you are competing with someone who can offer fixed pricing you have virtually no chance of getting the order. So if you work in an industry that charges by the hour and you need more work you now know what to do. Business to business contractors may wish to consider purchasing Photo ID Cards.

In my experience you are able to charge more if you charge a fixed fee and get organized. I believe that more accountants and solicitors loose work because they charge by the hour, the client relationship worsens and then breaks down altogether.

I talk a lot about outsourcing as a way to expand small business turnover and small business capability, but we should also talk about Budget co production!

For Photo ID Cards at competitive prices click link.
Outsourcing means several businesses that are working together, to service more customers than they could service by themselves. If you think only small business does this, think again.

Almost all big parts manufacturers, furniture manufacturers, and other big business do it daily.

Value Co-production means that you, and your outsourcing partners, are able to give discounts to customers so they build their own product. You effectively sell a kit of whatever it is you manufacture. This is often done in the furniture industry, look at IKEA, Homebase, etc. When they talk about flat packs they are talking value co-production, with benefits to the customer:

1. Lower Price - in return for their personal work input;
2. Transport - the items usually fit into in your own car;
3. NOW factor - customers can take the merchandise immediately, no waiting for delivery.
Some of the benefits for your small business are:
1. Less Cost - due to shorter manufacture cycle;
2. Increased Manufacturing Output - due to shortened manufacture cycle;
3. Larger Turnover - products become more competitive in price;
4. Less Transport Cost - due to smaller items being shipped.

P.S. You need to know alternative solutions to money making problem and I need money now question. Your business cannot deserve to miss an extra way to make money.



When to pick catalogues rather than customary marketing methods

6 04 2009

1. Raising Awareness - Although it is not as spectacular nor has as far a reach as traditional advertising methods, catalogues are a great way of letting the public know that your product exists.

2. Low Risk – You have very little to lose from being in a catalogue and many firms do not even make a charge to list your products.

3. Less Packaging – There is no need to have flashy expensive packaging to compete on shop shelves. Simple plastic bags and plain boxes are more than sufficient.

4. Credibility – If your product appears in a catalogue alongside other successful products it raises credibility. Strong catalogue sales can also open doors to being featured on television home shopping channels.

5. Manageable Growth – A catalogue will only take a small quantity of your product to begin with and will order increasingly larger amounts once it has been shown to be viable.

6. Product Line Not Required – You are not at a disadvantage for only having one product to provide, whereas large stores prefer to stock a line of products from the same company.

7. Easier to Compete – The catalogue market is a level playing field where both small start ups and large corporations can retail their products.

8. Market Testing – You can experiment with placing your product in niche catalogues in order to fine tune your marketing goals ie Photo ID Cards should be placed in a stationary marketing niche.

9. National Exposure – You are not limited by geographical barriers and your product could potentially be viewed by millions.

10. Lucrative Returns – The catalogue market is still extremely successful and if your product is a success you could make a lot of revenue for your start-up. Use this money to expand your business and to eventually get your product sold commercially in shops and superstores.

If you are unsure whether your product is appropriate for retailing on a mailing list, here are some informative criteria to check:

1. Easy to Understand – The value of purchasing your goods is immediately clear

2. Unique – It is unlike anything else available on the market

3. New – It has just recently been released and needs exposure

4. Problem Solving – It has a new solution to an existing everyday problem

5. Simplistic – It only has one purpose and solves the problem efficiently an ideal example of this would be Photo ID Cards

6. Aesthetically Pleasing – It is pleasant to look at and will display well in a catalogue

7. Durable – It will not become easily damaged during shipping

8. Year-round Appeal – It is not just a seasonal product with limited appeal

9. Safe – There is no foreseeable danger to the public

10. Wide Appeal - There is a large target market for the product

11. Quickly Manufactured- There is no lengthy production process involved

12. Affordable – under ?100 products sell better in catalogues

13. Mailing – small sized products are easiest to ship in bulk

14. Patented - You will need to have some sort of copyright to protect your idea.

Need marketing help? Think about increasing workplace productivity? Allen Pratt will help.



Expanding your company through purchasing a rival group

5 04 2009

Here comes the BUT! You need to be careful, for bigger business does not always mean better business. While there is no restriction to the size of a bootstrapping business - see Shawn Hessingers report on “How big can a bootstrapper be?” - it never the less can be a risky strategy to grow through acquisitions. Below I give some basic pointers for your consideration:

1. Businesses come with staff and all the associated problems - so make sure the culture fits; Photo ID Cards will help you get to know your new staff and improve site security.

2. Target group should be the same as yours, i.e. serve the same customer base, so you get more buyers for both businesses;

3. Synergies - find them and make sure they work for you - by sharing resources you can lower the cost-structure in both businesses;

4. Distance - make sure you can quickly be in both businesses, so keep it close;

5. Level of debt in the new business - make sure you can cope with it easily, don’t risk your existing business.

There are several other points to consider, so good and trusted advice is absolutely essential. I guess here you will have to judge if you are a gambler (bad) or just a risk taker (good). Since you made to this point I shall hope you are a sensible entrepreneurial risk-taker.
One way to expand your small business is to buy another business and merge the two together. When the going gets tough, i.e. a recession - many of the non-bootstrapping businesses will be available or in trouble. This is the time for you to sharpen your bootstrapping pencil and think about current opportunities that present themselves.

If you do not know what to look for, here are some useful tips:
1. Customers complain about your competitor;
2. Employees from your competitor applying for a job with your business;
3. Competitors loosing the plot, i.e. unrealistically low prices;
4. Court judgements against a competitor or disgruntled suppliers;
5. Partners and directors resigning or leaving the business.

Always be aware of potential pitfalls, especially if you have not done this sort of thing before. Get your accountant to help you evaluate the competitor first, and then make a move.

When taking on people, what are you looking for? Knowledge about your industry, high IQ, numerous years experience? All of these personal traits are important, but not as important as EQ - emotional intelligence - which means people who have inherent and can suggest solutions and ideas on a services and product level, but also on a more emotional and beneficial level. It is, as with everything else in life, we like dealing with friendly and warm people.

So when you interview people, ask about faults, ask about being told off for getting something wrong, ask how they felt when someone else got told off at work? Listen to their answers, if they have no faults, if they never make blunders, or think others are just not good enough, than they are obviously of the opinion that they are perfect.

For high quality Photo ID Cards at competitive prices click link.

Never employ perfect people, they are flawed or inhuman, and nobody will want to deal with them, including you!

P.S. For getting your business through recession, how to write a contract and other kind of business assistance - call Allen Pratt.



Small Business online, routes to maintain a vicarious company

4 04 2009

Regarding paypal fees, It seems to me the solution here is to increase your prices by 2% and don’t disclose it, or to enquire before hand which payment method should be used. One needs to remember that getting paid is of the hightest importance for any small business, so paypal seems a great way to go in this instance.

An increasing number of the work force in large corporations work from home, or have a hot desk, they share with others while they are in the office. This trend is driven by the ever present need to feed the profit hungry shareholders of these often public companies. But is this trend only some thing big business should consider?, or has tele working got a place in todays small business?

If it has, then what would the advantages be for micro business to allow teleworking for it’s small work force? Here are some reasons why you may wish to consider to allow your staff to work from home or on the road, with only a temporary desk in your office.

• Efficiency - you may have reached the conclusion that your staff element does not need to be in the office to do their work, book keeping staff for instance, or customer care staff can also work from home. They would save the journey into the office, saving time and money while reducing their carbon footprint.

• Cost-effective - consider how much office space you could reclaim, with that money on rent, furniture, heating and electricity, again reducing carbon emissions. And improve customer service by alowwing your customers to know which member of staff they are dealing with using Photo ID Cards

• Recession-proofing - having smaller over-heads and fixed costs during times of an economic slowdown helps your small business to survive.

• Growth of Business - you could stay for even longer in the same property while your business is growing, with the same above effects, plus extra savings on time, and money by not having to relocate. No to mention the business interruption before, during and after the move.

• Lean and Mean - is not only something that big business needs to worry about, if they could they would run the undivided Microsoft, GE, Barclays empires with ten people, in order to highten profits. Ultimately that is the way you run your small business too.

• Enabling disabled workers - this point is often overlooked. We are concerned with not having skilled candidates, while highly educated but disabled people sit hat home without adequate work, that seems a great waste to me.

• Its also a good idea to consideer security at the workplace, one way of vastly improving site security at a low outlay is Photo ID Cards
I think it is always important to remember how good it feels to get up in the morning and go to your small business without any real monetary worries. Unfortunately this is not the reality for many self employed, sole traders and other micro businesses, and that is a shame. Making decisions about how and where your employees work is part of the very process that will get you there in the end.

P.S. Any small business owner must be ready for the extra solutions to the I need money fast problem - read more about it here.



Need A Boost, Increase Your Businesses Sales Ratio

2 04 2009

Wisdom often takes the form of “things you already know” and the following points for optimizing your business are no exception. That said, thousands of small business owners who struggle in the trenches every day can benefit greatly from the following “focus points” that can guide their businesses to increased prosperity.

Maximize the positive, minimize the negative:

Business owners need to promote their goods and services by wrapping their sales pitches into effective value propositions that emphasize the benefits of their product and while anticipating the potential reasons a customer might have for not wanting to purchase said product. Accentuating the positive is so fundamental, it applies to the attitude of the business owner. For example, during an economic downturn, a salesman who is facing hard times might be tempted to let the customer know this during a sale. This angle of appealing to the customer’s pity is ill advised and can possibly backfire. A business owner/salesman who instead acts as if business has been great creates a much more effective “buying atmosphere” for the customer.

Establish a Credit Card Processing Account:

Setting up a merchant account with all the major credit card companies is one of the most critical aspects of taking your business to the next level. The larger a potential client is, the more likely he or she will wish to pay you in the form of a credit card. Integrating Merchant Card Processing into your business will enable you to pursue larger clients and which in turn increases the scale of your operations. As well Credit Card Processing is certainly needed to establish an e-commerce feature to your business’s website. This will further enable your business and exponentially broaden your potential reach of customers.

Continually cultivate new leads:

Generating new business leads can be difficult and involve a lot of grunt work. And it’s worth it. Establish a “new business” workflow ; a time of day designated for making cold calls and/or web research aimed at finding new prospective customers. Once these new business efforts become a part of your day, they become easier and you will develop your own signature way of promoting your business.

Give customers more value than they’re expecting:

Creating a bright picture is essential to the selling process. At the same time, carefully tailoring customer expectations of said product can set the stage not only for customer satisfaction but also increased repeat business. In your business, aim to deliver a little more than what you’re promising. This could be in the form of a warrantee or some sort of promotional offer. As ambitious as it might sound, the salesman should strive to have the customer become a fan.

Maintain customer relationships:

In the day to day routine of operating a business, little things can pay off big. Putting in a call to a customer to check in, sending a Christmas card, or a personalized email can often sow the seeds for great future business prospects. The best advertising is ultimately referral based. Keeping in touch with past customers is a wonderful way to energize good word-of-mouth advertising

Stay on the cutting edge of your field:

All businesses demand an understanding of some form of technology. Almost by definition, technology is always changing. Always stay at the top of your game by reading relevant trade magazines, going to conferences and reading up on the latest developments in your field. This can be a lot of work, even daunting at times. But with the right attitude it can also be a lot of fun and enhance not only your professional growth, but your personal growth as well.